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Make	Model	Symptom	Problem
SONY	KV2782R	No casters, this model comes without caster	The new product information sheet from home office and the s/mboth clearly state this product has casters. the san diego plant is notproducing this product with casters. -hq comments: there are mistakes in both s/m as well as sales brochurein regard to
SONY	D5	Unit spins forward then backward	Unit would spin then stop and go backward.
SONY	SLHF300	No tuner memory	Unit has no memory or loses memory.
SONY	SLHF400	No threading	Unit would accept tape but would not thread. found pinchroller solenoid not engaging properly.
SONY	PSFL9	Intermittent binding of tone arm	The customer said that about once a week the tone arm wouldstall about one third of the way into the record. it was then necessaryto nudge the arm while engaging the arm transport. we found the guide barto be slightly bent and hanging up the tone arm.
SONY	KV20XBR	Changing purity, crt	The purity would change when the unit heated up. also itwould change when the set was vibrated/shocked.
SONY	KV2680R	Intermittently won't power off manually, ic-105 memory ic	Intermittently this unit would not power off manually. whenit was in the failure mode the screen would blank and possibly go to anoff channel when the power button was depressed. all remote functionsworked fine. we could not detect any irregular volta
SONY	CDX5	Power supply failure; dc-dc convertor unit	Unit came in with q1 and q2 shorted. replaced parts and atpower turn on, same transistors failed instantly. upon further inspec-tion of dc-dc converter brd, i noticed l2 which was glued had bustedloose from point where the glue was placed.
SONY	STRVX5	No power	Unit was dead. servicer had replaced every component in pps.but when he hooked up supply to main brd, r002 would open up. when i gotunit, i pulled pps board loose and put freq. counter on it. ckt. wasrunning erratic from 23khz to 37khz constantly chan
SONY	SLHF600	No beta hifi record	Unit would not record in beta hi-fi. audio carriers werepresent but frequencies were double the normal.
SONY	CCDM8U	No eject and intermittent tally and standby lamp operation	1) unit would not eject. 2) tally lamp (d114) and stand-bylamp (d116) on fp-16 board work intermittently.
SONY	D5	Disc spins - no audio	Original problem was disc spins, then goes back to standby,no audio. verified problem, found that rf was coming up ok but disc speedwas wrong. in service mode we had gfs high all the time, however the vcowas not oscillating. measured 0.6vdc at pin 9/i
SONY	CFM23	No part number	On page 17 block d-3, part # of rivet 3x10 is missing. -hq comments: the part number is 7-625-724-30.
SONY	SLHF300	Tape creasing	Tape damage at beginning of tape after auto rewind with l-750/l-830 tapes. tape remains slack after rewind, causing damage when playbutton pressed.
SONY	XR740	Missing p/n	No part number or ref. # in service manual or irp. -hq comments: the two photo-couplers are mounted on the sw pwb asslisted in the s/m (ref. #913 p/n 3-596-542-01). will check with tokyofor separate supplies of the devices.
SONY	SLHF600	Distorted picture	Symptoms viewed on the monitor look like an agc problem. syncinstability and a tendency toward a negative picture.
SONY	CDXR7	Tuner availability	Many reports of theft of the tuner section. can we getseparately? -hq comments: the tuner and players are produced in a pair, and no tuneralone is available.
SONY	KX27HF1	Japan unit (100 v) can use in us?,need step down transformer	Customer bought set in japan. brought back to us and itplayed 7 hrs and went dead. svc says it is 50hz 100v, if so, can it bemodified to work in us? -hq comments: sony policy in such a matters is not to modify unitsdesigned for different standards. i
SONY	BMC550K	Betamovie turns on in rec mode	With a tape in unit at turn on, unit would go into record modeand would not come out.
SONY	BMC550	Hook up of the bmc-550 and the bmcj-888u converter	In fig. 1-7 on page 133 of the s/m the 4 pin connector fromthe converter is shown connected to the 5 pin connector on the cs-5 board,what are we to do? -hq comments: the betamovie jig cannot control the bmc-550operations. although inconvenient, you mus